Firefox crashing on start

A friends Windows Vista 32-bit PC couldn’t start Firefox, every time it started Firefox notified that an error had been  encountered and had to close generating the error code bp-5de0aa9f-db00-407b-ad63-e8e8b2120916. A quick look at Add/Remove programs to see if there were any obvious culprits brought to light the “Searchqu Toolbar” by Bandoo Media. I’d never heard of this before so I removed it. Luckily Firefox sprang back into life…



About Matt Sinfield

Work in the IT industry but have a couple of hobbies, Snowboard, Kitesurf and of course XBox
This entry was posted in PC Fixing. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s